What Does Partnering with DispenseDoc Include?
We pride ourselves in offering a full package of onboarding and credentialing services, hands on training, and excellent customer service to ensure your Point of Care Dispensing experience is best in class.
In-Office Dispensing
In-office physician dispensing of medications allows for a streamlined healthcare process: rather than leaving the doctor’s office, traveling to a retail pharmacy, and waiting for the pharmacy to have medications available, patients can receive their medicine directly from their doctors. Point of care dispensing saves time and effort for patients, improving their satisfaction and speeding up their healing process by providing medicine on-site.
The efficiency of physician dispensing also improves patient compliance, as patients are less likely to neglect to pick up prescriptions when they are provided directly at point of care.
Patients are also more likely to understand and follow the instructions pertaining to their medicine when it is explained by their doctor upon receiving. This improves patient adherence to physician instructions and expedites the healing process.
In-office physician dispensing is beneficial to doctors as well, offering the opportunity to increase revenue with this ancillary service.
Credentialing
Our experienced team will guide you through the Onboarding process to ensure the practice collects the necessary documents to dispense medications in your office. We understand the state laws and requirements and are available for any questions the practice has during their partnership with DispenseDoc. The team then works on the behalf of the practice to license and contract with 40+ Pharmacy Benefit Managers, providing detailed status updates and next steps throughout the process.
Training
DispenseDoc conducts detailed training for the providers and team members that will be using the program from the very start. Our service makes dispensing medication and prescriptions efficient and straightforward by implementing an easy-to-use web-based software system. We will train you on reviewing patient eligibility, adjudicating patient insurance, tracking inventory, and managing dispenses. We continue our training and customer service throughout your partnership with DispenseDoc by assigning dedicated Account Managers to your practice.
Formulary
Management
Your dedicated Account Manager will work with your practice team on reviewing the medications the Practice has in their formulary. Our web-based program also provides a Practice Dashboard which offers notifications of low-level medication counts and medications that are due to expire. The DispenseDoc team is constantly reviewing new medications that are presented by our wholesalers and providing information to our partners about medication opportunities based on their specialty.
Revenue Cycle
Management
& Reconciliation
All the data from each dispense the practice executes is collected and fed into the billing system where a claim is submitted to the patient’s insurance carrier. Utilizing the data within the system, each practice is provided monthly invoices indicating all their dispenses for that calendar month. DispenseDoc can aid in reconciling dispensing costs and insurance reimbursements to ensure all adjudicated amounts are collected.
